Last Updated: September 5, 2026

Welcome to Industrial Hubs (“we,” “us,” or “our”). Industrial Hubs is a dedicated property marketing platform for selected industrial properties that PropNex Realty Sdn. Bhd. E (1) 1800 has been officially appointed to sell and market. We are committed to protecting your personal information and your right to privacy.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at https://industrial-hubs.com/ and use our real estate and property matching services. Please note that all enquiries submitted through this platform are handled directly by a designated team of real estate agents and real estate negotiators affiliated with PropNex Realty Sdn. Bhd.

By accessing or using our website, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about our properties, consult with our real estate agents/real estate negotiators, or contact us.

A. Personal Data You Provide:

  • Contact Information: Name, email address, and phone number.
  • Business Information: Company name, job title, industry type, and specific business operational requirements (e.g., machinery loads, power draws, space requirements).
  • Property Objectives: Objective (sale, rental, investment, etc.) and any specific property requirements.
  • Communication Data: Records of your correspondence with us via contact forms, emails, or phone calls.

B. Information Automatically Collected:

When you visit our website, our servers automatically record information that your browser sends. This may include:

  • Log Data: Your IP address, browser type, operating system, and the dates/times you access the site.
  • Analytics: Pages you view, properties you browse, and time spent on our website.

2. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track the activity on our website and hold certain information. As indicated on our website’s cookie consent banner, we categorize our cookies as follows:

  • Necessary Cookies (Always Active): Essential for the website to function properly.
  • Functional Cookies: Allows the website to remember choices you make (e.g., language or region).
  • Analytical Cookies: Helps us understand how visitors interact with the website by collecting and reporting information anonymously.
  • Advertisement Cookies: Used to deliver relevant advertisements to you and track ad campaign performance.
  • Unclassified Cookies: Cookies that are in the process of being classified.

*You can instruct your browser or use our website’s cookie consent manager to refuse certain cookies. However, if you do not accept necessary cookies, you may not be able to use some portions of our website.

3. How We Use Your Information

We use the information we collect for various business purposes, including:

  • Property Matching & Services: To match your specific industrial requirements to the right property (factories, logistics warehouses, build-to-suit projects).
  • Consultation & Audits: To conduct technical requirements audits (e.g., mapping machinery loads, power supply) and regulatory due diligence.
  • Communication: To have our real estate agents/real estate negotiators contact you via phone or email regarding your enquiries, off-market property alerts, and transaction structuring.
  • Improvement of Services: To analyze website usage trends and improve user experience.
  • Marketing: To send you promotional materials and exclusive networking opportunities (you may opt-out of these communications at any time).

4. How We Share Your Information

We do not sell your personal data. However, we may share your information in the following situations:

  • With Our Appointed Agency: Your information is shared directly with the designated real estate agents and real estate negotiators at PropNex Realty Sdn. Bhd. E (1) 1800 to fulfill your property enquiries.
  • With Property Owners/Developers: To facilitate real estate viewing, leasing, or purchasing negotiations on your behalf.
  • With Service Providers: We may share data with third-party vendors who perform services for us (e.g., website hosting, data analysis, marketing automation).
  • For Legal and Regulatory Reasons: We may disclose your information to comply with legal obligations, enforce our site policies, or protect our or others’ rights, property, or safety (including interactions with regulatory bodies for zoning or fire safety clearances).

5. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies.

6. Data Security

We implement appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please remember that no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.

7. Your Data Protection Rights

Depending on your location (such as under the Malaysian PDPA or EU GDPR), you may have the following rights regarding your personal data:

  • Erasure: The right to request that we erase your personal data, under certain conditions.
  • Withdrawal of Consent: The right to withdraw consent for marketing communications or non-essential cookies at any time.

To exercise these rights, please contact us using the details provided below.

8. Third-Party Links

Our website may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date at the top. You are advised to review this Privacy Policy periodically for any changes.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us: